| Message: | Primo is from a hydraulic equipment company in Brazil. He has been smooth in this industry for 5 years, but encountered trouble in a hydraulic cartridge directional control valve. At the beginning of this year, their company sold a batch of hydraulic supports. After 6 months, the customer reported that the pipeline interface was suddenly broken. The after-sales server thought it would be OK to replace the pipes, but a week later, an accident was almost caused and the customer was angry. The original source is the hydraulic cartridge directional control valve. When the control valve is opened in reverse direction, the system oil overflows rapidly with a large amount, and the impact pressure causes the fracture of the pipeline interface. The manufacturer of the hydraulic cartridge directional control valves fed back that the high pressure and large flow under operating conditions caused abnormal control, which had nothing to do with the manufacturing quality of the valves, the only solution is to replace with new ones. Primo had no choice but to change the manufacturer of the hydraulic cartridge directional control valves. A week has passed but the after-sales plan has not been implemented yet. The boss was unhappy and Primo was worried. |
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