| Message: | Charles is a purchaser of a hydraulic pump company in the United States. He has done very well and occasionally inquires about the price with AAK HYDRAULIC VALVE. For the hydraulic check valves purchased some time ago, the production director found that 20% of the hydraulic check valves have parameters that do not meet the standard, so they must get new qualified ones to the workshop within 20 days, otherwise the delivery of customer order would be delayed. Charles asked the original manufacturer of the hydraulic check valve to complete the replacement within 2 weeks. The manufacturer is willing to replenish, but the production can be started only after 15 days, that is to say, it will take 30 days to replenish. Charles tried to find other suppliers of hydraulic check valves, and all replied that it could not be completed in such a short time. Charles realized that something was going to happen and began to look for a new hydraulic valve manufacturer, contacting factories one by one.
Charles thought that AAK had also participated in the quotation of this hydraulic check valve, and the samples provided also met the requirements, but it was not considered because the quotation of AAK was slightly higher than that of other hydraulic valve manufacturers by 7%. Charles sent us an e-mail to ask whether the quotation of hydraulic check valve offered 6 months ago can be maintained, and if we can finish an urgent order of 100 hydraulic check valves in 10-12 days. I felt that this should be an order for hydraulic check valve encountered with problem. Charles told us the truth. About 20% of the hydraulic check valves produced by the original factory were unqualified and rejected by their production director. Now he must replenish them as soon as possible.
General hydraulic valve manufacturers are unwilling to make such aftercare orders, but AAK HYDRAULIC VALVE don't think so, because AAK, as a production factory, has the same goal as the importer, that is to serve users well, so AAK is more willing to help |
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