| Message: | Over the past year, Jerome has purchased more than 20 batches of different types of hydraulic valves of test orders from more than 10 hydraulic valve manufacturers in Ningbo, including AAK. Finally, he chose to place the large order of hydraulic flow control valves with AAK, because the packaging details of AAK made him think that the quality of AAK hydraulic flow control valves is the most reliable.
Jerome is from a hydraulic equipment company in Italy. He sent an email last week to purchase 2,500 hydraulic flow control valves. I was surprised because Jerome always purchased small orders before. After e-mail communication, it was learned that Jerome has purchased more than 20 batches of different types of hydraulic valve test orders from more than 10 hydraulic valve manufacturers in Ningbo in the past year. There are always some problems, such as time delay and communication delay, especially the packaging of the test order was criticized by his boss.
The quality defect of the hydraulic flow control valves purchased last time was complained to the boss by the company's installation engineer. During the assembly process, the installation engineer found that several hydraulic flow control valves could not be screwed into the socket at all, mainly due to obvious bumps at the threads of the hydraulic flow control valves. Jerome requires the original hydraulic flow control valves to be replaced. The manufacturer believes that each hydraulic flow control valve has been pressure tested before leaving the factory and shipped only after it is qualified. The bump was caused by the carelessness of their installers. The installer showed the boss of the damaged package photos to reveal the reason. Some of the packing boxes of the hydraulic flow control valves are deformed, some are broken, and even some of the inner packing poly bags are broken. |
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