| Message: | Today's weather is fine and I'm in a good mood, too. It took us 6 months to finally send the samples of the hydraulic counterbalance valves used in the sandstorm to Leonard. Their company has operated hydraulic equipment in Italy for more than 30 years. Leonard has been successful in purchasing hydraulic valves. AAK is their old supplier of hydraulic valves, but he has not purchased hydraulic balance valves from AAK yet. In the past, I asked why there was no inquiry or sampling of hydraulic counterbalance valves. He advised that their hydraulic counterbalance valves were purchased from another supplier who had cooperated for many years.
At the beginning of last year, Leonard sent an inquiry for the hydraulic counterbalance valves. At that time, I was a little surprised. I estimated that he had trouble purchasing hydraulic counterbalance valves from the original manufacturer. After communication, it was learned that their company had a batch of hydraulic equipment sold to the Middle East in previous years, and the hydraulic counterbalance valves used had to be replaced almost every 6 months. The customer was not very satisfied with this high-frequency after-sales service. The original manufacturer said that the hydraulic counterbalance valves used in other places do not need to be replaced for 1 or 2 years. There is often haze or sandstorm weather in the desert areas of the Middle East, and the solid particles will virtually cause corrosion to the exposed surface of the hydraulic counterbalance valves, resulting in a high replacement frequency of the hydraulic counterbalance valves, and there is no good way to solve it at present.
Leonard contacted AAK to improve their after-sales service. Try AAK hydraulic counterbalance valves to see if they can be used for more than 6 months in a sandstorm environment. According to the hydraulic counterbalance valve drawings from Leonard, the parameter requirements are of medium grade. |
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