| Message: | This morning, Mason sent an email asking about the production time of 2,000 hydraulic relief valves, which surprised me. Usually, he just places small trial orders of hydraulic relief valves. He is going to place a large order this time. Mason is a purchaser of BRACEBRIDGE company in Canada. We have known each other for 2 years. After communication, it was learned that a batch of their hydraulic pipe laying rigs had been complained about the frequent leakage in the hydraulic pump since the previous year. The after-sales engineer found that the cavitation was caused by the oil passing through the hydraulic relief valves for a long time, resulting in the pressure loss of the hydraulic cylinder. Mason contacted the original manufacturer of the hydraulic pressure relief valves to find a solution. The manufacturer advised that such a working environment can only replace the hydraulic relief valves with cavitation. The trouble is that the same problem happened again half a year later. The customer was very unhappy with this frequent after-sales, and the boss asked Mason to replace the manufacturer of hydraulic relief valves.
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